+85510585939 khinfo@greptech.com

Privacy Policy for Tracking Platform

1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our tracking platform.

2. Information We Collect

  • Personal Information: When you create an account, we collect information such as your name, email address, and contact details.
  • Device and Usage Information: We collect data from the tracking devices you use, including location, timestamps, battery status, and other related metrics.
  • Technical Data: This includes your device’s IP address, browser type, operating system, and other technical details when you access our platform.

3. How We Use Your Information
We use your information to:

  • Provide and improve our tracking services.
  • Send notifications and alerts as per your settings.
  • Communicate with you about updates, promotions, or customer support inquiries.
  • Analyze usage patterns to enhance platform performance and user experience.

4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party providers who assist in delivering our services (e.g., hosting, analytics, and customer support).
  • Legal Compliance: Authorities or law enforcement if required by law or to protect our rights and property.

5. Data Security
We implement robust security measures to protect your data, including encryption and secure access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your data at any time by contacting us at khinfo @ greptech.com.

7. Your Privacy Rights
Depending on your location, you may have rights such as:

  • Accessing your data.
  • Requesting corrections to your personal information.
  • Requesting the deletion of your data.
  • Opting out of specific data processing activities.

Please contact us to exercise these rights.

8. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience and gather information about your usage patterns. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you if there are significant updates. Your continued use of our services after any changes indicates your acceptance of the revised policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at khinfo @ greptech.com .